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Privacy Policy for MastraMind

Effective Date: June 20, 2025

At MastraMind ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our educational platform, website, and related services ("Services").

1. Information We Collect

We collect personal information in various ways when you use MastraMind. This may include, but is not limited to, the following:

a. Information You Provide Directly

We collect information you voluntarily provide to us, such as:

  • Account Information: including your name, email address, password, and authentication tokens.
  • Profile Data: such as your learning preferences, interests, skill goals, profile image, or display name.
  • User-Generated Content: including comments, messages, answers to quizzes, and other content you create or share on the platform.
  • Payment Information: such as billing address or payment method details when purchasing premium features (note: we use third-party providers like Stripe or Apple and do not store full payment card details ourselves).

b. Information We Collect Automatically

When you use our services, we may automatically collect certain technical and usage-related data, including but not limited to:

  • Usage Data: such as pages visited, content viewed, features used, interactions, and session duration.
  • Device and Log Information: including IP address, device type, browser type, operating system, screen resolution, language settings, and crash logs.
  • Cookies and Similar Technologies: to remember preferences, support functionality, and analyze usage patterns.

c. Information from Third Parties

We may also receive data from third-party sources, such as:

  • Authentication Providers: like Google or Apple, if you use them to sign in. This may include your name, email address, and profile image.
  • Analytics and Marketing Tools: which help us understand how users find and interact with MastraMind.

2. How We Use Your Information

We use your data to:

  • Personalize your learning experience.
  • Track your progress and provide feedback.
  • Improve the app through analytics.
  • Communicate updates, features, or support info.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information.

We may share data with:

  • Service Providers: Hosting, analytics, and customer support tools.
  • Legal Authorities: If required by law or to prevent fraud.
  • With Your Consent: If you choose to share badges or profiles.

4. Your Rights

Depending on your location (e.g. under GDPR or CCPA), you may:

  • Access or correct your data.
  • Request deletion of your account.
  • Opt out of marketing messages.
  • Request a copy of your personal data.

You can exercise these rights by contacting us at privacy@mastramind.com.

5. How We Protect Your Data

  • We use encryption (HTTPS, SSL) and secure databases.
  • We restrict access to personal data internally.
  • We regularly review security practices.

6. Data Retention

We keep your data while your account is active and for a reasonable time afterward for legal or operational reasons. You can request account deletion at any time.

7. Children's Privacy & Education Compliance

MastraMind does not knowingly collect personal information from children under the age of 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

If you are a school, educator, or parent using MastraMind in an educational setting subject to the Family Educational Rights and Privacy Act (FERPA), we will comply with applicable laws and only use student data for authorized educational purposes.

If you believe we have collected data from a child without proper consent, please contact us immediately.

8. AI Usage Disclosure

MastraMind uses artificial intelligence (AI) technologies to personalize your learning experience, generate interactive responses, and suggest content based on your progress. These AI systems may process anonymized or aggregated usage data to improve platform performance and educational outcomes.

We do not use AI to make automated decisions with legal or similarly significant effects without your knowledge or consent.

9. Data Location

MastraMind's servers and data processors may store your information in the United States or other countries. By using our Services, you consent to your data being transferred to and processed in these jurisdictions, which may have different data protection laws than your country of residence.

We ensure appropriate safeguards are in place when transferring data internationally, as required by applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. If we make major changes, we'll notify you via email or in-app.

11. Contact Us

If you have any questions, email us at:

📧 privacy@mastramind.com